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Belisia, a direct-to-consumer beauty brand, joined forces with us to enhance their conversion rates and improve the online customer experience, concentrating on strategic optimization to boost sales and engagement.
Objective: To elevate conversion rates by refining the user journey on Belisia's digital platforms, ensuring a seamless and engaging shopping experience that captures the brand's essence.
Approach:
- Conducted a comprehensive audit of customer journeys to identify friction points and optimize the user experience, focusing on a mobile-first approach given that 79% of traffic to Shopify stores comes from mobile devices.
- Utilized A/B testing to determine the most effective design layouts, call-to-actions, and product descriptions tailored for Belisia’s audience.
- Applied data-driven enhancements to streamline navigation and optimize the checkout process, creating a smoother transition from product discovery to purchase.
- Developed product pages in Figma, allowing for precise design execution, with compelling visuals and cohesive storytelling supported by new photography that beautifully showcases Belisia's products.
- Integrated personalized recommendations and dynamic content to make the shopping experience more relevant and engaging for each user.
Outcome: Through targeted conversion rate optimization strategies with a mobile-first focus, Belisia saw a substantial increase in conversion rates, strengthening its position in the competitive beauty market. The well-designed user interface and engaging visuals not only boosted sales but also enhanced customer satisfaction and loyalty, demonstrating the power of strategic digital and visual enhancements.
Credits
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Category
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Country / Region
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Category
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PILOSTYLE CO., LTD
Category
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Country / Region
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